Privacy Policy

ONLINE PRIVACY NOTICE

Introduction.

1. Web Site Owner.

IG Inc. ("IG") is the owner of this web site ("www.santacruzcbdbrands.com"). IG  can be contacted by mail at 1300 Washington Ave, Suite 991 Miami Beach, FL 33139 or by e-mail at support@santacruzcbdbrands.com.This online privacy notice discloses IG information practices at www.santacruzcbdbrands.com, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.

(a)Web Site Visits.

IG collects certain information from www.santacruzcbdbrands.com visitors. This includes, but is not limited to, the home server domain name, e-mail address, type of computer and web browser, what pages visitor accessed, and limited information about search requests. This information is used to solve technical problems and to calculate overall usage statistics.

(b)Web Site Transactions.

At times, IG will need personal information regarding a customer or a prospect. For example, to process an order or provide a subscription, IG may need to know a customer's name, mailing address, e-mail address and credit card details. It is IG' intent to inform you before IG collects personal information, such as user's name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, IG will respect your wishes.

2. Personal Information That May Be Collected.

(a)Identifying Information.

In order to make a purchase and/or access designated subscriber services and/or restricted areas within www.santacruzcbdbrands.com, IG will request a user to provide certain personal identifying information, which may include: name, postal address, e-mail address, screen name, password, telephone number, facsimile number, method of payment, and, if applicable, credit card number. IG may request additional information necessary to establish and maintain customer's account.

(b)Service Quality Monitoring.

Some Web site transactions may require a customer to telephone IG, or IG to call the customer. IG will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is IG' practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.

(c)Information from Children.

IG does not collect or maintain information from users actually known to be under the age of 13, and no part of www.santacruzcbdbrands.com sites are structured to attract anyone under the age of 13.

(d)Lost or Stolen Information.

If a customer's credit card and/or password is lost or stolen, the customer should promptly notify IG in order to enable IG to cancel the lost or stolen information and to update its records with a changed credit card and/or password.

(e)Chat Rooms, Forums and Bulletin Boards.

If customer participates in an www.santacruzcbdbrands.com’s chat room, discussion forum, or posts messages to an www.santacruzbrands.com bulletin board, customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside IG, who have access to that chat room, forum or bulletin board. Some individual www.santacruzcbdbrands.com chat rooms, forums or bulletin boards have additional rules and conditions regarding participation. Also, participant's expressed opinion is his or her own and should not be considered as reflecting the opinion of IG.

(f)Links to Other Web Sites.

An www.santacruzbcbdrands.com site may contain links to other web sites. IG is not responsible for the privacy practices or the content of those other Web sites.

3. Uses Made of the Information.

(a)Limited Uses Identified.

Without customer's prior consent, IG will not use your personal identifiable information for any purpose other than that for which it is submitted. IG uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. IG also processes billing and business requests related to www.santacruzcbdbrands.com Site participation.

(b)Marketing Uses.

Unless customer marks an "x" on the opt-out option box herein provided, IG reserves the right to provide customer with information about www.santacruzcbdbrands.com, IG products and services, and related information in which customer has indicated an interest.

(c)Stored Information Uses.

IG stores and retains the information provided by customer. This information is used to compile a customer's purchase history in order to enable IG to recommend products, services, or special offers that would be of interest to a customer.

(d) Online Advertising.

Some companies that help IG deliver interactive on-line advertising, such as banner ads, may collect and use information about IG’'s customers to help IG better understand the types of advertising or promotions that are most appealing to IG's customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, customer would prefer that these companies not collect such information, please mark an "x" on the opt-out option box herein provided.

4. Disclosure of the Information

(a) Within Corporate Organization.

IG is a multinational organization, with legal entities, business processes, management structures, and technical systems that cross borders. IG may share your personal information within the IG corporate organization and may transfer the information to countries in the world where IG conducts business. Some countries may provide less legal protection for customer personal information.

(b)Mergers and Acquisitions.

Circumstances may arise where for business reasons, IG decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is IG ’practice to seek appropriate protection for information in these types of transactions.

(c)Agents.

IG employs or engages other companies and individuals to perform business functions on behalf of IG. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.

(d)Affiliated Businesses.

IG works closely with affiliated businesses operating web site stores, providing services or selling products on each other's Web sites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.(e)Marketing Analysis by Third Parties. IG reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

(f)Disclosure to Governmental Authorities.

IG may release personal information to appropriate governmental authorities where release is required by law (for example, a subpoena) or by a regulation, or is requested by a government agency conducting investigations or proceedings.

5. Use of Computer Tracking Technologies

(a) No Tracking of Personal Information.

IG’Web site(s) are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but, again, the statistics contain no personal information and cannot be used to gather such information.

(b)Use of Cookies.

IG, or its third party vendors, collects non-identifiable and personal information through the use of various technologies including "cookies." A cookie is an alphanumeric identifier that a Web site can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by IG or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Web sites may not then work properly.

(c) Use of Web Beacon Technologies.

IG may also use Web beacon or other technologies to better tailor its Web site(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Web site, a non-identifiable notice of that visit is generated which may be processed by IG or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer's visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

(d) Collection of Non-Identifiable Information.

IG may collect non-identifiable information from user visits to the IG Web site(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on IG Web site(s); Web site and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." IG or its contractors may use this data to analyze trends and statistics.

(e) Collection of Personal Information.

IG collects personal identifying information from customer during a transaction. IG may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help IG understand trends and patterns. This information is not reviewed at an individual level.

6. Information Security

(a) Commitment to Online Security.

IG uses industry standard encryption technologies when transferring and receiving personal information. IG maintains security measures in its physical facilities designed to protect against the loss, misuse or alteration of information that IG has collected from user.

(b) No Liability for Acts of Third Parties.

IG will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, IG shall not be liable for unauthorized disclosure of personal information due to no fault of IG including, but not limited to, errors in transmission and unauthorized acts of IG staff and third parties

7. Privacy Policy Changes and Opt-Out Rights.

(a)Changes to Privacy Policy.

This privacy notice was last updated on May 10, 2020. IG reserves the right to update its privacy policy statement at any time. A notice of any material change will be posted on the IG Web site home page for thirty (30) days prior to the implementation of such change.

(b)Opt-Out Right.

Customer has the right at any time to cease permitting personal information to be collected, used or disclosed by IG and/or by any third parties with whom IG has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting IG via e-mail at support@santacruzcbdbrands.com, telephone or certified postal mail. After processing the cancellation, IG will delete customer or prospective customer's personal information from its data base.

8. Access Rights to Data.

(a)Information Maintained by IG.

Upon customer's request, IG will provide a reasonable description of customer's personally identifiable information that IG maintains in its data bank. IG can be contacted by e-mail at support@santacruzcbdbrands.com, or certified postal mail at PO Box 0991, Miami Beach, FL 33119.

(b)Corrections and Changes to Personal Information.

Help IG to keep customer personal information accurate. If customer's personal information changes, or if customer notes an error upon review of customer information that IG has on file, please promptly e-mail IG at support@santacruzcbdbrands.com and provide the new or correct information.

9. Accountability.

(a)Questions, Problems and Complaints.

If you have a question about this policy statement, or a complaint about IG compliance with this privacy policy, you may contact IG by e-mail at support@santacruzcbdbrands.com. If IG is unable to resolve your complaint to your reasonable satisfaction or if customer does not receive acknowledgment of an inquiry, customer may elect to proceed by contacting us at support@santacruzcbdbrands.com.

(b)Terms of Use.

If customer chooses to enter into a purchase order or to subscribe to IG’ services, customer's action is hereby deemed acceptance of IG practices described in this policy statement. Any dispute over privacy between customer and IG is subject to the provisions of this notice and to IG’Terms of Use Agreement which is hereby incorporated herein and which can be read at www.santacruzcbdbrands.com/privacy.html