Return Policy

You can return your unopened, undamaged product in new condition within 30 days for a refund.  If you would like to return your order, please contact support@santacruzcbdbrands.com with the following information:

1.  Order ID

2.  Items you would like to return

3.  Reason for return

Santa Cruz CBD Brands will issue a return authorization (RA) based on the information you provide.  We cannot accept items that are returned without an RA or are not included in your RA.  Santa Cruz CBD Brands does not provide freight for returns.

 

The Fine Print:

Gifts can only be returned for a refund to the original purchaser, or store credit.  Santa Cruz CBD can only accept returns for items purchased through our website. All other returns should be referred to the retailer from whom your Santa Cruz CBD product was purchased. Santa Cruz CBD does not refund shipping charges incurred by ordering a product through our website. Refunds can only be processed once the original purchase has been returned to our warehouse. Processing of returns can take up to 5 business days. Refunds issued to your account can require up to 7 days to post.